Remember the class you took in dental school all about interviewing and hiring terrific team members? No? Of course not! Chances are there wasn’t one. It is no wonder that dental teams are frustrated with the process of interviewing and hiring.
Just like prepping a crown, there is a process to hiring that, if done correctly, will yield a great fit, but if not, you will lose time and money and a bit of your sanity in the process. Here are 6 mistakes dentists make while hiring and a few tips on how to avoid them.
Not Asking the Same Questions
Oftentimes we go into an interview with the plan to “feel the candidate out.” We chat, ask about past experience and school, maybe jot down a few notes, and that’s it. Doctors and office managers base their hiring decision on how they “felt” about the candidate. In this case, there is no real metric by which to compare competitors.
This laissez-faire approach will not land you the best fit. What happens if you like 2 candidates equally? What if you and your office manager disagree? Without a standardized way to compare candidates, you will not get the most out of your hire. Instead, go into the interview with a standard set of questions each interviewee is asked. Our suggestions are as follows:
- What type of culture do you think you fit best in?
- What does your ideal work place look like? What did you not like about your last job?
- What core values are most important to you?
- What do you like about our practice, and why do you want to work here?
- What do you think you could bring to our practice, and how could you add value?